We support secure access to email on all of our hosting plans. The exact steps to take depends on your mail client, but the settings required are listed below.

Webmail Access
Accessing webmail securely is very simple, simply access via the URL:


The use of webmail is exactly the same as the non-secure version.

Mail Client Access
If you are using POP3 or IMAP to access mail, you can use SSL or TLS to secure the connection. Which of these to use will depend on which your mail client supports.

Instead of the normal "mail.yourdomainhere", the server address should be the following. This is because it must match the certificate name:

The rest of the settings, apart from the ports, are the same as the normal email connection. The ports depend on the type of connection you are using:

Ports for TLS (same as standard ports)
SMTP: 25 *
POP3: 110
IMAP: 143

Ports for SSL
SMTP: 465
POP3: 995
IMAP: 993

* Some ISPs block the standard SMTP port (25) for their customers, meaning that it is not possible to access other SMTP server, such as ours. In these cases, we offer a second SMTP port which is 543. Most mail clients will let you change this port number from the same screen that you setup your mail account.

Under the default configuration of most mail clients, including Outlook and Outlook Express, the server will reject your email if you try to send it through our SMTP server. This is because you first have to let the server know that you are a customer (we can't allow non-customers to send email through our servers)

The process by which this is done is called "SMTP Authentication" and you can turn it on from the mail account properties in your mail client. It may be called one of the following, or something similar:

"My outgoing mail server requires authentication"
"My SMTP server requires authentication"
"SMTP Authentication"
"Outgoing mail authentication"

The username & password are the same as for your POP3 account.